IT Support & network specialist

I help businesses maintain secure, reliable IT systems and deliver fast support to ensure seamless daily operations.

More About My Work

About Shyam Rai

I am an IT Support and Network Specialist with experience in healthcare and enterprise environments. I focus on troubleshooting, user support, network connectivity, Microsoft 365, and system administration to keep technology running smoothly and securely.

I enjoy solving problems, learning new tools, and supporting teams by making technology.

  • Technical troubleshooting

  • Network & system support

  • Microsoft 365 & Active Directory

  • Hands-on IT support in fast-paced environments

Connect With Me
IMG_3292

My Projects Portfolio

Showcasing hands-on IT support and network projects that demonstrate my technical abilities and problem-solving skills.

Network & Workstation Setup and Configuration

End-to-end setup of user workstations, network devices, and secure connectivity.

Enterprise Desktop Support & System Configuration

Troubleshooting, software deployment, and user support across enterprise environments.

Microsoft 365 Administration & User Provisioning

Account setup, license management, mailbox configuration, and user support.

IT & Network Support Services

Explore the IT support and network administration services I provide to help organizations maintain secure, productive, and reliable technology environments.

IT Support

Reliable desktop and user support including troubleshooting, software setup, hardware assistance, system updates, and issue resolution to keep users productive and systems running smoothly.

Microsoft 365 Support

Assist users and teams with Microsoft 365 apps, Outlook, Teams, OneDrive, SharePoint, and admin tasks, including access issues, mailbox setup, and permission management.

Network Administration

Configuration, monitoring, and maintenance of network devices and connectivity, including LAN/WAN support, DHCP/DNS management, and network performance troubleshooting.

Technical Support for Healthcare

Support for clinical and administrative teams in hospital environments, including EMR/EHR system support, device deployment, badge access systems, printers, workstations on wheels, and secure workflow troubleshooting.

Active Directory Management

Manage user accounts, security groups, permissions, and access policies to ensure secure and efficient identity and resource access across the organization.

Cloud Solutions Implementation

Setup and support for cloud services, including email, storage, and collaboration platforms to enhance security, scalability, and productivity.

IMG_3295

IT Support and Network Specialist

Shyam Rai

pexels-photo-28981891-1

Let's Work Together

I’d be happy to learn about your IT needs and how I can support your goals.

Contact Me